Agile Project Management, Project performance & employees’ availability. Schedule your teams across projects taking employees’ holidays into account. Plan ahead for upcoming projects with forecasts based on comparable projects and estimate deadlines more accurately. Compare forecasts with real timesheets for increased profitability.
Simplify your processes and enhance employees collaboration. Break down your project in bite-sized tasks and assign them to your team for improved collaboration. Create customized stages for each project to simplify your workflow overview and increase overall project efficiency.
Discuss tasks, share documents, add quick notes or attach files to any task and stay connected to your team. Forget endless follow-up meetings to keep track of projects. Communicate through the chatter, write in a shared real-time pad, or use live chat – all within a single interface!
Schedule your teams across projects taking employees’ holidays into account. Plan ahead for upcoming projects with forecasts based on comparable projects and estimate deadlines more accurately. Compare forecasts with real timesheets for increased profitability.
When you are onsite, what matters is that you deliver excellent services. Your tools need to be intuitive and as mobile as you are.
Manage your workdays from anywhere, on any device. System works on any device connected to the internet and has been designed with mobile devices in mind. There is no need to install any software nor worry about device compatibility. Just open your web browser and get your work done!
Track your working time
The Field service comes with an integrated one-button time-tracker.
Of course, you can also record your time manually.
Lightning-fast invoices The time tracker computes your working time, you can add salable products in one click, and your customers’ details are automatically filled out when you create your task.
All you have to do is click on “Create Invoice”.
Let your clients schedule appointments for themselves at their convenience (even outside business hours!) straight into your calendar. Embed your meeting links on your website, in your email signature, or through social media and watch your schedule fill up effortlessly.
Set your working hours day by day and customize time-slot intervals for maximum flexibility. Synchronize your agenda with Google Calendar to block availability simultaneously and in real-time when events are created. You can reschedule your appointments.
Organize your tickets the way you want with the amazing kanban view. Get an instant overview of your team’s workload and check the status of a ticket based on your custom tailored SLA rules.
SLAs, Automation, Templates, and Canned Responses. The Helpdesk is optimized for your team’s productivity:
Sell support contracts: Sell, renew, and upsell easily. Sell support contracts to automatically provide helpdesk services to your customer. Track time on each contract with the timesheet app, and upsell automatically with time-limited contracts. Create alerts for your sales or helpdesk team based on your customer status. Allow customers to close their support tickets.