zoho desk

ZOHO DESK

Zoho CRM is an On-demand Customer Relationship Management (CRM) software for managing your customer relations in an efficient manner. It is efficient because Zoho CRM helps streamline your organization-wide sales, marketing, customer support, and inventory management functions in a single system.

Custom service and helpdesk management are now easier.

Zoho Desk is web-based help desk software that gives you the ability to efficiently manage your customer support activities. Zoho Desk allows you to assign, track and set up alerts on help desk tickets easily. You can customize Zoho Desk for your business and ensure satisfaction in your customer support experience.

Omnichannel
  • Manage your customer conversations across multiple channels such as email, chat, phone, social media, and your website. Respond and perform follow-up activities without breaking a sweat.
Workflow Automation
  • Automate repetitive manual actions, and manage complex cross-functional service processes. Spot bottlenecks in your processes and track accountability at all times.
Platform
  • Connect Zoho Desk with other tools your team uses and add custom capabilities through REST APIs. You can even build your own help desk based internal apps through SDKs. Be a maker!
Self-Service
  • Embed a knowledge base, user community, and AI capabilities into your website, SaaS product, and mobile app, to help your customers find answers quickly.

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    Client Testimonials

    • We developed a great partnership with Elitbuzz Technologies.
      Their dedication towards assisting us to improve our business processes is commendable.
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      Al Shirawi Group

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      Al Manara Specialized Medical Center

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      Lulu Group International