Message your customers where they already are. Elitbuzz gives you official API access, approved templates, broadcast campaigns, chatbots and AI conversations on one platform.
WhatsApp is the default way people communicate across the UAE and the Middle East. Customers open it constantly and trust it more than email or SMS.
The Business app suits a small shop with one phone. The Business API is built for companies that need many agents, automation and system integration. Elitbuzz handles account setup, number registration and Meta verification support.
| Feature | Business app | Business API |
|---|---|---|
| Multiple agents | Limited | Shared inbox, many agents |
| Bulk messaging | Not designed for it | Yes, with approved templates |
| Chatbots and AI | No | Yes |
| CRM integration | No | Yes |
| Analytics | Basic | Detailed campaign reports |
Business-initiated messages must use pre-approved templates. We write them to follow Meta’s policies, submit them, handle rejections and add personalization variables and buttons.
Reach thousands of opted-in customers in minutes, with messages that still feel personal.
Great for sales, launches, event invitations, payment reminders, surveys and festive greetings such as Ramadan and Eid. We help you build opt-in lists the right way.
Automate repetitive conversations and never miss a customer, even at 2 AM.
Flows are built in a drag-and-drop builder, in English, Arabic, Hindi, Urdu and more. Our team can build and maintain them for you.
Traditional chatbots follow fixed menus. An AI chatbot understands what customers actually write, in their own words.
Best for product recommendations, support, lead qualification, scheduling and after-hours coverage.
Typical uses: order updates and cart reminders, lead capture and viewing bookings, appointment reminders, admissions inquiries and fee reminders, shipment tracking, alerts and verification, reservations and service reminders.
Yes. We provide access through the official WhatsApp Business Platform.
Usually yes, but the number must be removed from the regular WhatsApp app before it is registered with the API. We guide you through it.
Yes. Customers must agree to receive messages from your business. We help you collect and manage opt-ins properly.
Account and template approvals are handled by Meta, so timing varies. We submit everything correctly to avoid delays.
Business-initiated conversations need an approved template. Once a customer replies, you can chat freely within the allowed response window.
Yes, at any point, with the full conversation history.
We train it on your approved content and add guardrails. You can review conversations and refine it over time.
Yes, through API and webhooks.
Pricing depends on your platform plan plus per-message charges set by Meta. Contact us for a tailored quote.
We have successfully Developed, Integrated and Delivered Systems to Clients, all over the world including major groups in the Middle East.
