This Privacy Policy describes how Elitbuzz (referred to as "we", "us", or "our") collects, uses, and shares information when you visit elitbuzz.com or use our WhatsApp chatbot, IT consulting, and Zoho implementation services. By using our services or website, you agree to the practices described in this policy.
When enquiries are submitted through our website, forms, or WhatsApp chatbot, the following types of information may be collected: your name, business name, email address, phone number, company size, and details about the services being enquired about. This information is used solely to respond to your enquiry and to provide the services you request.
When elitbuzz.com is visited, certain technical information is collected automatically through cookies and similar technologies. This includes: IP address, browser type, operating system, referring URL, pages visited, and session duration. This information is used to improve website performance and understand how visitors interact with our content.
When interactions occur with an Elitbuzz-powered WhatsApp chatbot deployed by one of our business clients, the messages sent within that conversation are processed through the Elitbuzz platform. The data controller for these interactions is the business client that deployed the chatbot, not Elitbuzz. Elitbuzz processes this data as a data processor on behalf of our clients in accordance with their data protection obligations.
Elitbuzz.com uses cookies to enhance user experience and collect analytics data. Cookies are small data files placed on your device when pages are visited. The following types of cookies are used on this website.
These cookies are required for the website to function correctly. They enable core features such as page navigation and access to secure areas. The website cannot function properly without these cookies, and they cannot be disabled.
Analytics cookies — including those placed by Google Analytics — allow us to understand how visitors use the website. These cookies collect anonymised information about pages visited, time spent on the site, and the source of visits. This data is used to improve the content and structure of the website. Analytics cookies can be disabled through your browser settings or by using an opt-out provided by the analytics provider.
Where marketing cookies are placed — for example by Google Ads or Meta Pixel — they are used to show relevant advertisements on other websites and platforms. Marketing cookies track visits across websites and build a profile of your interests. These cookies require your consent, which is requested when the website is first visited.
Personal data is not sold, traded, or transferred to third parties outside Elitbuzz except in the following circumstances.
The Elitbuzz website contains links to third-party websites, including platforms such as WhatsApp (Meta), Zoho, and other services we partner with. Once a visitor has left our website, we are not responsible for the privacy practices of those sites. Visitors are encouraged to review the privacy policies of any third-party websites they visit.
Personal data collected through enquiry forms, chatbot interactions, and account registrations is retained for as long as necessary to provide the service requested or as required by applicable law. Marketing preferences data is retained until consent is withdrawn. Anonymised analytics data may be retained indefinitely.
Under applicable data protection laws, including the UAE Personal Data Protection Law (Federal Decree Law No. 45 of 2021), the following rights may be exercised.
To exercise any of these rights, contact us at: [email protected]. Requests will be responded to within 30 days.
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